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Amazon 'free' £10 with £40 'Top Up - In Store'

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As detailed on MSE here:
https://www.moneysavingexpert.com/deals/amazon#amazonfree6

ending tomorrow night.

My question is, I took advantage of a similar £5 'free' when topping up with £20 at a PayPoint till last year in September. So I went through to customer service to ask if I was still eligible as I wasn't sure and they confirmed that I was.

Have taken a screenshot of the chat transcript, is it worth attempting this and if I don't get the credit, go back through to customer service and produce my screenshot to prove they said I was eligible? What are the chances that they would honour what I was told by their previous CSR even if they were wrong? Thanks.
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