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Cath Kidson - exchange without receipt

Someone at work bought my a lovely Cath Kidson bag as a gift, I love it but I don't love the colour, has anyone exchanged at KC without a receipt? I've looked on their FAQ on website but it doesn't mention this scenario.


Thanks, Sam
"You've been reading SOS when it's just your clock reading 5:05 "

Comments

  • Pollycat
    Pollycat Posts: 35,830 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    This would be better posted on the Consumer Rights board.
    But actually you personally have no consumer rights at all as the contract is between Cath Kidston and the purchaser.

    Shops aren't even legally obliged to offer a refund or exchange with a receipt for change of mind, let alone without one - assuming she bought it in store rather than on-line.
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