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Is something wrong with it? Tesco have withdrawn their almond butter - the till said not to sell it

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ailey
ailey Posts: 3,214 Forumite
Part of the Furniture 1,000 Posts Name Dropper Photogenic
edited 9 June 2018 at 6:26PM in Gone off!
Tesco have withdrawn their crunchy Almond butter and wouldn't allow my husband to purchase it (although I wouldn't have used it anyway if it's withdrawn in case there is something wrong with it) but they were still available on the shelf which is strange. A message came up on the checkout operator's till. There are also no smooth Almond butters on their shelf so possibly they have also been withdrawn.

Has anyone heard a reason for this as I'm currently using a jar I bought there last week and hoping it's okay?
"For beautiful eyes, look for the good in others; for beautiful lips, speak only words of kindness; and for poise, walk with the knowledge that you are never alone."

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  • Doom_and_Gloom
    Doom_and_Gloom Posts: 4,750 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 9 June 2018 at 6:55PM
    Look for recalls. It may just effect the batch that just arrived though. Sometimes errors happen and they get put on the shelves even though it shouldn't have. The tills put up the alert to make sure it doesn't get sold to a customer when there is a known fault in the product. It may be aggravating however it is in the customers best interest.

    I work tills in a supermarket so I see this from time to time. Again do keep an eye out for recalls. Maybe contact them if you are worried.

    Edit : sometimes something is recalled just because it is missing an allergy notice though. Something like 'contains nuts' is missing on the label and so recalled for example even when it should be obvious.
    I am a vegan woman. My OH is a lovely omni guy :D
  • ailey
    ailey Posts: 3,214 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Look for recalls. It may just effect the batch that just arrived though. Sometimes errors happen and they get put on the shelves even though it shouldn't have. The tills put up the alert to make sure it doesn't get sold to a customer when there is a known fault in the product. It may be aggravating however it is in the customers best interest.

    I work tills in a supermarket so I see this from time to time. Again do keep an eye out for recalls. Maybe contact them if you are worried.

    Edit : sometimes something is recalled just because it is missing an allergy notice though. Something like 'contains nuts' is missing on the label and so recalled for example even when it should be obvious.


    Thanks for this information. I never thought in looking up Recalls. That will be helpful. Yes, a bit annoying to not be able to buy a jar but understandable if there was anything wrong so I'll be patient until we can get another jar.

    Thanks again. :)
    "For beautiful eyes, look for the good in others; for beautiful lips, speak only words of kindness; and for poise, walk with the knowledge that you are never alone."
  • 20aday
    20aday Posts: 2,610 Forumite
    Ninth Anniversary 1,000 Posts Combo Breaker PPI Party Pooper
    I work for Tesco and sometimes it can be a case of a problem with the back-end system; at the moment they!!!8217;ve temporarily withdrawn some Frijj milk shakes as they won!!!8217;t scan properly so it can sometimes be that rather than just incorrect allergen information etc.

    If you!!!8217;re unable to find any information about recalls on our website you can always check at customer services.
    It's not your credit score that counts, it's your credit history. Any replies are my own personal opinion and not a representation of my employer.
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If ypur concerned about using the you have then either look fpr a recall on the internet or take the jar into store and see if the staff call locate the notice amd tell you if the jar you have is ok.
  • System
    System Posts: 178,349 Community Admin
    10,000 Posts Photogenic Name Dropper
    My friend works for a supermarket. Sometimes with a recall, they put a block on the product, even though just one batch could be affected. This prevents customers buying the affected stock. Then told to remove the product off the shelf. Usually told to put the unaffected stock on sale by the following day
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
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