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National Express rip off – staff give false information

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  • jackieblack
    jackieblack Posts: 10,501 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    When booking a ticket to or from an airport the website gives an option to pay an additional £5 to add flexibility. You can then catch an earlier or later coach (up to 12 hours) with no additional cost http://www.nationalexpress.com/wherewego/airports/index_v1.aspx
    This has been the case for at least the last two years.
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