The Forum is currently experiencing technical issues which the team are working to resolve. Thank you for your patience.

PRA group/Lending Stream - next steps

SD18
SD18 Posts: 19 Forumite
edited 6 June 2018 at 6:02PM in Debt-free wannabe
I'm hoping for some more help (on top of some amazing advice I've already had).

In an effort to start tackling my debt and not bury my head in the sand anymore I finally replied to one of the numerous messages/phone calls I get from PRA group.

I spoke to them on the phone and they said I have two outstanding debts with Lending Stream. They asked me questions on the phone about whether I remember these and what I used them for. I didn't acknowledge anything over the phone and asked for everything in writing and gave them my new address (so they also can't send a sneaky CCJ to my previous address anymore). I asked for the agreements to be sent to me and details of the debt.

The letters arrived today.
Debt 1
3 separate letters
  • What I owe PRA - £312.34 -A letter with confirmation of balance and the usual, please call us to settle spiel.
  • An account summary from 30/5/17 - 30/5/18 which states agreement date 9/2/2012. Opening balance (I assume with PRA since they purchased the debt) £312.34, Total payments received £0. Balance adjustments £0. Closing balance £312.34.
  • Another letter with "description of credit agreement" which literally just says the above information but in a different format. It adds that a transaction breakdown is available on request or further information on your original credit agreement.
Nothing with a signature of mine on thats for sure!

Debt 2
Just 1 letter
  • What I owe PRA - £528.40 -A letter with confirmation of balance and the usual, please call us to settle spiel. It doesn't state the original agreement date on this letter.
And that's it. Nothing else received for this debt.

Basically, they've not told me much. I wanted to see the original agreements so I can establish dates and what I originally borrowed. I suspect both of these debts are close to, if not already being statue barred. Not that I even remember taking two debts out with Lending Stream? Seems odd that they would give me two separate loans especially if one had been in arrears already?

So would you advise that I put in writing to see the original agreements? Should I also request a payment/transaction history as I can't remember what or if I paid anything to start with (and I have long since closed the bank account these would have been paid into).

Thoughts and advice appreciated!

Thank you!

Comments

  • National_Debtline
    National_Debtline Posts: 7,998 Organisation Representative
    Tenth Anniversary 1,000 Posts Combo Breaker
    Hi SD18,


    You can make a request for this information, but be careful. You can make a Consumer Credit Act request and ask for a breakdown of the account and a 'true copy' of the agreement. But please be aware that 'true copy' of the agreement does not need to bear your signature or be a copy of what you signed. It is only required to be an accurate representation of what you would've signed.


    You also need to be aware that making this request can be deemed as a written acknowledgement under the limitations act and restart the 6 year clock if the debt is not yet statute barred.


    If you don't recognise the debts, and don't feel the information that has been sent is sufficient to show they are yours, then it would seem more suitable to send the proveit letter and ask for more details. Hopefully that will shine more light on this, without being considered an acknowledgement of the debt. Good luck,


    Laura
    @natdebtline
    We work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps
  • SD18
    SD18 Posts: 19 Forumite
    Hi SD18,


    You can make a request for this information, but be careful. You can make a Consumer Credit Act request and ask for a breakdown of the account and a 'true copy' of the agreement. But please be aware that 'true copy' of the agreement does not need to bear your signature or be a copy of what you signed. It is only required to be an accurate representation of what you would've signed.


    You also need to be aware that making this request can be deemed as a written acknowledgement under the limitations act and restart the 6 year clock if the debt is not yet statute barred.


    If you don't recognise the debts, and don't feel the information that has been sent is sufficient to show they are yours, then it would seem more suitable to send the proveit letter and ask for more details. Hopefully that will shine more light on this, without being considered an acknowledgement of the debt. Good luck,


    Laura
    @natdebtline

    Ok. I definitely don't want to be resetting the the clock! Do you think what I have asked for could have effected that? It was over the phone and I clearly said that I don't recognise these debts (in case the call was recorded).

    I'll send a prove it letter regarding both of them to PRA to see what they come back with.

    Thanks for your help
  • fatbelly
    fatbelly Posts: 22,611 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    SD18 wrote: »
    Ok. I definitely don't want to be resetting the the clock! Do you think what I have asked for could have effected that? It was over the phone and I clearly said that I don't recognise these debts (in case the call was recorded).

    I'll send a prove it letter regarding both of them to PRA to see what they come back with.

    Thanks for your help

    An acknowledgement must be either by payment or in writing.

    A telephone conversation would NOT count, neither would anything they send to you.

    Do you have default dates for either of these? Do any of your credit reports show a default date (not that that conclusively tells us anything but it gives an indication.
  • SD18
    SD18 Posts: 19 Forumite
    fatbelly wrote: »
    An acknowledgement must be either by payment or in writing.

    A telephone conversation would NOT count, neither would anything they send to you.

    Do you have default dates for either of these? Do any of your credit reports show a default date (not that that conclusively tells us anything but it gives an indication.

    Great. Thanks

    Equifax
    PRA group
    Start Date 10/10/2011
    Date Satisfied 18/01/2014
    No date of default listed.
    Marked as settled (never paid them a bean)

    Experian
    Lending Stream
    Start date 06/12/2011
    Default Date 16/09/2012
    Marked as default with £0 balance (can't remember if I paid LS anything after taking loan out).
    It does say Debt Assigned to CAIS Member

    Noddle
    Lending Stream
    Start date 06/12/2011
    End date 16/09/2012
    Default date 29/08/2012
    Marked as satisfied and closed with a balance of £0 (again, can't remember if i paid LS anything).

    I did have another PRA entry on my experian report (I think).
    PRA Group
    Default date: 02/05/2012
    Which has now dropped off. This could be one of them I'm guessing?

    None of the account numbers relate to anything I can see on paperwork that PRA have sent me. Nor do the start dates listed on my credit report.
  • fatbelly
    fatbelly Posts: 22,611 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    The one with default date 02/05/2012 is pretty clearly statute barred.

    The one with default date 16/09/2012 or 29/08/2012 is almost certainly statute barred as a default should not be registered until 3 missed payments. That would give the latest date of missed payment as mid-June 2012.

    Given that they must now follow pre-action protocol which involves sending a standard reply form and giving you 30 days to respond ... they've left it too late to start a claim.

    I think you should do nothing now and just ignore them. Any action on their part can be defended.
  • SD18
    SD18 Posts: 19 Forumite
    fatbelly wrote: »
    The one with default date 02/05/2012 is pretty clearly statute barred.

    The one with default date 16/09/2012 or 29/08/2012 is almost certainly statute barred as a default should not be registered until 3 missed payments. That would give the latest date of missed payment as mid-June 2012.

    Given that they must now follow pre-action protocol which involves sending a standard reply form and giving you 30 days to respond ... they've left it too late to start a claim.

    I think you should do nothing now and just ignore them. Any action on their part can be defended.

    I was kinda hoping to stop the phone calls messages. Is there anything I can send to stop them from pestering me?
  • fatbelly
    fatbelly Posts: 22,611 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    SD18 wrote: »
    I was kinda hoping to stop the phone calls messages. Is there anything I can send to stop them from pestering me?

    call blocking?
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350K Banking & Borrowing
  • 252.7K Reduce Debt & Boost Income
  • 453.1K Spending & Discounts
  • 242.9K Work, Benefits & Business
  • 619.8K Mortgages, Homes & Bills
  • 176.4K Life & Family
  • 255.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.