MSE News: Passengers set for extra compensation after train timetable chaos

Commuters on Great Northern, Thameslink and Northern trains could soon be eligible for an extra lump sum of compensation potentially worth £100s - but if you're affected make sure you claim for individual delays NOW...
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'Passengers set for extra compensation after train timetable chaos'
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Replies

  • goaty100goaty100 Forumite
    6 Posts
    "It's likely to be for season ticket holders. Grayling said the scheme would be for "regular" travellers, and so is likely to include those with weekly, monthly and annual tickets."



    Surely this is discrimination against part time workers/travellers. I travel (well try to !) in to London three days a week. It is not cost effective to get weekly/monthly/season tickets !!
    I put in delay repay claims on most days.
  • klintklint Forumite
    265 Posts
    Part of the Furniture Combo Breaker
    ✭✭
    I use Thameslink to travel to work in London, having purchased an annual travelcard on an Oyster card online on the TfL website. As it's a travelcard, I don't need to touch in or out when I travel. Now how do I prove to Thameslink that I've been using their trains?
  • KeithPKeithP Forumite
    30K Posts
    Part of the Furniture 10,000 Posts Name Dropper
    ✭✭✭✭✭
    klint wrote: »
    As it's a travelcard, I don't need to touch in or out when I travel.
    What?

    Where did you get that idea from?

    If a ticket inspector finds you travelling having not touched in, then you are in trouble - even risking prosecution.
  • klintklint Forumite
    265 Posts
    Part of the Furniture Combo Breaker
    ✭✭
    KeithP wrote: »
    What?

    Where did you get that idea from?

    If a ticket inspector finds you travelling having not touched in, then you are in trouble - even risking prosecution.

    No, as long as I'm travelling inside the zones that my travelcard is valid for, I'm ok. And yes, I have had my "untouched" travelcard checked by a ticket inspector using an Oyster reader, and he was fine with it. It's just like in the past when I had a paper travelcard and only had to show it to the inspector; now I only have to show the Oyster travelcard.

    This doesn't apply to pay-as-you-go, of course. With pay-as-you-go you have to touch in and out.
  • waynepyrahwaynepyrah Forumite
    57 Posts
    Part of the Furniture Combo Breaker
    Unfortunately I've been unable to claim a penny for delays as I buy an annual metrocard which can be used on local trains and buses within West Yorkshire.

    Sadly Northern rail don't see this as a season ticket so despite being delayed I can't even claim a pound or two that regular season ticket holders can claim :mad:
This discussion has been closed.
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