MSE train refunds case study request!

MSE_Kelvin

Hello forumites.

After all the rail chaos caused by the timetable overhaul over the last couple of weeks, we're featuring train delays in this week's Money Tips Email, and we're looking for a couple of case studies to encourage MoneySavers to claim their money back.

1) Have you claimed back £100+ via Delay Repay?

We're looking for anyone who has been refunded £100 or more for a delayed journey in the last couple of months.

2) Have you ever got money back after complaining about poor service on a train?

Have you ever been given a refund or received compensation after complaining about dirty toilets, broken seats or rubbish Wi-Fi, or anything else along those lines?

If either of these apply to you, I'd love to hear from you - simply reply on here or email kelvin.goodson@moneysavingexpert.com.

Thanks for your help!

MSE Kelvin