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Leek Building Society recommendation

I have had a small buy to let mortgage with Leek Building Society for the last two years and wanted to change to one of their new 2 year deals. This could not have been made any easier. The first callwas answered by a real person, a lady who dealt with my query immediately, understood what I was asking, and booked a telephone meeting with a mortgae consultant for 3 pm that day. At exactly 3.pm I was called, spoke with the consultant, agreed which term would be best for my requirement, and she said documents in the post that evening. These arrived first thing next day. I really dont think I could have received a better service anywhere. No multiple choice dumb telephone system, straight to an intelligent person. and I was called back at the agreed time. Superb.

Comments

  • YHM
    YHM Posts: 650 Forumite
    They have trustpilot for these kind of things....
    I am a Mortgage Broker.

    You should note that this site doesn't check my status as a Mortgage Broker, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice
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