We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Help to Buy ATP
EMCS
Posts: 10 Forumite
Hi all, I was wondering if anyone has had a similar experience with H2B.
12th May - posted H2B application (to arrive 15th May)
15th May - e-mailed H2B with updated conveyancer information
16th May - called H2B to confirm they had received the update and that they would be processed together (yes)
21st May - H2B asked for more specific information regarding completion date. Sent within five minutes.
25th May - received ATP. HOWEVER they have input both our current post code AND the post code of the new property incorrectly, AND have used the original conveyancer information rather than the updated.
I have e-mailed back with the corrections but I am concerned I will have to wait ANOTHER four working days for any response, which is frustrating given the errors are on their part, and obviously the ATP has not been sent to the correct conveyancer now.
Has anyone gone through anything similar? Do you know if it is indeed the four days I will have to wait? Frustrating as it's now looking like we will be pushed back another week!
12th May - posted H2B application (to arrive 15th May)
15th May - e-mailed H2B with updated conveyancer information
16th May - called H2B to confirm they had received the update and that they would be processed together (yes)
21st May - H2B asked for more specific information regarding completion date. Sent within five minutes.
25th May - received ATP. HOWEVER they have input both our current post code AND the post code of the new property incorrectly, AND have used the original conveyancer information rather than the updated.
I have e-mailed back with the corrections but I am concerned I will have to wait ANOTHER four working days for any response, which is frustrating given the errors are on their part, and obviously the ATP has not been sent to the correct conveyancer now.
Has anyone gone through anything similar? Do you know if it is indeed the four days I will have to wait? Frustrating as it's now looking like we will be pushed back another week!
First-time buyer, muddling through
0
Comments
-
HTB Agents only accept revised/initialled Reservations and PIFs from us when we need to make an amendment.
We do submit them by email though.I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.6K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.1K Spending & Discounts
- 246.7K Work, Benefits & Business
- 603.1K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.7K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards