20% off Jersey Plants Direct + hanging basket offer

debjay

MSE_Rhiannon wrote: »

That doesn't sound right! Pop an email with your order number over to us at msedeals@moneysavingexpert.com and I'll get that sorted for you ASAP

Anyone who's had issues with their plants - email on the above and we'll sort it. We can't help unless we know! If you had problems about a year ago, we asked Jersey Plants to do an investigation after complaints and it found that the courier it was paying for 48hour delivery was in fact leaving the plants out for weeks in all weathers and taking the money. They've now changed suppliers so there shouldn't be any more problems but if there are, just email us! We'll sort it

Thanks. I!!!8217;ve emailed the order number over to you. I don!!!8217;t think they should charge you until the order is dispatched. They!!!8217;ve had my money for 16 days now and no sign of my order. I agree that I!!!8217;ve had loads of emails from them about plants etc but don!!!8217;t think I!!!8217;ll be reordering any time soon tbh

debjay

Well the order finally arrived on Friday - 3 working weeks after it was placed. All 4 hanging baskets now proudly in our garden. Plants quite small at present so time will tell whether they are any good or not.
Thanks to MSE Rhiannon for intervening on my behalf to chase this.

Littlejoan

I responded to your MSE offer to buy 2 hanging baskets complete with flowers for £19.99 including delivery from Jersey Flowers (I think that is what they are called) but I still haven't received anything. Has anyone else had this problem?

Brynsam

I don't think it is a problem. If you look at the T&C, it says these will be dispatched within 10 working days of ordering. The MSE e-mail containing the offer was sent out on 20 June, so it could be that the baskets will only be dispatched today - so please don't worry, they should be with you shortly.