Halifax taken payment for old mortgage AND new mortgage in the same month?

mandgreen

Hi

We moved house on 27th April and have stayed with Halifax, our mortgage has increased from £355 per month to £760. On the 1st May Halifax took £355 from my bank even though I didn't live in the old house anymore and today they have taken £817?! I only expected to pay one amount of £817 this month (£760 + extra for the few days we owned the house in April).

Do you think Halifax owe me the £355 back or does it normally work that way when you move (Money in lew even though I thought mortgages were paid in advance??)

Grateful for any help!!!

kingstreet

The "old" payment will be refunded to your account within a couple of weeks, assuming the redemption figure was based on last payment being made in April and not May which would be normal.