You Gov

nads75

Since the new format of the you gov site, ive noticed my account amount of £35 has diminished to a measly £25!!! I cannot find anywhere on the site to contact you gov about this but im very miffed! Am i the only one? does anyone have an email of someone i can contact?

Thanks
Nadia

vivmagb

hi, my account with youguv has also been reduced by £2, not much but if they do that to everyone!

reeree

check the website there must be somewhere where it says contact them, ive just recieved a check for £50 from them

Poppycat

My account went down by about 50p - 75p I had just over £50 and then went done to just under £50. Its now over again because I did another survey

reeree how long did it take them to pay you when you reached £50

Queen.Bess

I've just looked and whilst I don't think my amount's gone down by a lot, it does seem to have reduced. There is a support email to try on the account info page - they might be able to answer as to why it's happened.

BigEars_2

They seem to have completely stopped sending me surveys this year - has this happened to anyone else?

billylows

BigEars wrote: »

They seem to have completely stopped sending me surveys this year - has this happened to anyone else?

The same has happened to me I have £45 so only need another Fiver

cazbarfeatures

Hi,

the email address is - [EMAIL="supportuk@yougov.com"]supportuk@yougov.com[/EMAIL].

I experienced the same problem and they assured me that it was due to the upgrade and they do keep a separate record. However, when they amended my credit they gave me too much unless that was for the inconvenience and they didn't mention it.

HTH
Caz

sarah84

I'm having trouble logging into it, everytime I try it closes my browser...rather annoying as I want to check my account hasn't been reduced!

LizD_2

I never get anything other than the BrandIndex ones. I've been registered for about 2 years and I've only got £11.25!

tan160581

I'be been with yougov since Oct 2005 and am now up2 £49.60 - earnings almost soley based on the brandindex surveys - I have filled in a few non-earning ones in the hope it would put a few extra paid ones my way - don't think I'll carry on once I get the £50 paid out!