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Capital One Bank
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Smiffie
Posts: 17 Forumite
I’ve claimed PPI but stupidly went through a company (Allay), they have invoiced me for 3 payments but I did not receive the monies, when I called them Allay said that Capital One said I have a debt with them (which I knew nothing about). Can someone please advice me as to what to do next as I am on PIP’s etc and because I have to pay the fee it’s leaving me short and I am struggling with money. I did ask Allay if they could sort this out but they said that they can not do this. I am stuck on what to do as I got another invoice from Allay today for monies I am not getting. Any help appreciated.
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Please don't tag on to some one else's old post.
I have started a new thread for you.I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0 -
Hi,
So you used a claims management company to reclaim PPI but then capital one used that refund to repay a debt you owed them.
Now the CMC want there fee from you, is that correct ?
Its quite simple, if you agree you owe the money, you repay it at a rate you can afford, never mind what they are asking for, tell them you cannot afford it.I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0
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