How can I sue B&Q

Spotty100

I have a dispute with B&Q which they're ignoring and I want to take them to the small claims court. Does anyone know how I can do that in NI? Do I sue a store, their installations department in Mallusk or do I have to sue an address in England?

Zola.

call Citizens Advice Bureau?

Spotty100

Zola. wrote: »

call Citizens Advice Bureau?

I've e-mailed them. Hoping there might be a few wise heads in here.

DCFC79

Spotty100 wrote: »

I've e-mailed them. Hoping there might be a few wise heads in here.

On the claimant notes for completing the form it says you can use the registered address or the address of the store where the item/s were bought.

Have you started the form ?

In_For_A_Penny_2

Consumer rights act is pretty explicit and largely in favour of the consumer -Anything outside that and you will have a very difficult time trying to make an argument. The company managers will be well aware of the legislation. If they are "ignoring" you it maybe for a good reason.

Eclipser

Email your complaint to the B&Q Chief Executive.

Here's the email address:

Christian.Mazauric@b-and-q.co.uk

montyrebel

If you find out then let me know, I went in last week and asked a sales associate for decking and he turned around and punched me in the face. wheres my justice? :P

Spotty100

Some nice advice there. Thank you folks. The e-mail address might prove particularly useful.

NH1878

What seems to be the issue?

Ticked

montyrebel wrote: »

If you find out then let me know, I went in last week and asked a sales associate for decking and he turned around and punched me in the face. wheres my justice? :P

Yea, I asked if I could get felt in the carpet shop.

Going again tomorrow

:rotfl: