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Tesco Clubcard Credit Card I'm unable to edit marketing emails

2e0arr
2e0arr Posts: 1,007 Forumite
Part of the Furniture 500 Posts Name Dropper
edited 21 April 2018 at 9:20AM in Credit cards
Tesco Clubcard Credit Card I'm unable to stop marketing emails.
To stop getting emails from market research companies with links to their "non Tesco" website. I have to telephone and ask the Tesco Operator to remove permission.

Is this a marketing ploy ?

Why when i have so much control about payment direct debit and alerts I am unable to stop marketing emails and contacts in the control panel?
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Comments

  • PeacefulWaters
    PeacefulWaters Posts: 8,495 Forumite
    Is your phone not working?
  • 2e0arr
    2e0arr Posts: 1,007 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Is your phone not working?
    It is not working
  • ValiantSon
    ValiantSon Posts: 2,586 Forumite
    If your phone isn't working do you have a mobile phone that you could make the call on? Alternatively you can wait until your line is repaired and then call Tesco. You may, reasonably, be unhappy that you cannot make the change online, but this is not an insurmountable problem.
  • 2e0arr
    2e0arr Posts: 1,007 Forumite
    Part of the Furniture 500 Posts Name Dropper
    edited 21 April 2018 at 6:52PM
    The question i asked was is this a marketing ploy ?
    I have far more control over my account why not allow me to disable marketing emails ?
  • k3lvc
    k3lvc Posts: 4,174 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    2e0arr wrote: »
    Tesco Clubcard Credit Card I'm unable to stop marketing emails.
    To stop getting emails from market research companies with links to their "non Tesco" website. I have to telephone and ask the Tesco Operator to remove permission.

    Is this a marketing ploy ?

    Why when i have so much control about payment direct debit and alerts I am unable to stop marketing emails and contacts in the control panel?

    Have you ever considered saving your money under a mattress ? Something tells me banking really isn't for you :rotfl:
  • POPPYOSCAR
    POPPYOSCAR Posts: 14,902 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    2e0arr wrote: »
    The question i asked was is this a marketing ploy ?
    I have for more control over my account why not allow me to disable marketing emails ?

    Yes OP I get what you are saying.

    I agree you should be able to do online and not have to phone them up.

    Does sound like a marketing ploy as it is far easier to click on a link than physically make a call and they know that.
  • 2e0arr
    2e0arr Posts: 1,007 Forumite
    Part of the Furniture 500 Posts Name Dropper
    k3lvc wrote: »
    Have you ever considered saving your money under a mattress ? Something tells me banking really isn't for you :rotfl:

    Please observe the forum guidelines regarding your posts to me or stop responding to this thread please
  • k3lvc
    k3lvc Posts: 4,174 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    2e0arr wrote: »
    Please observe the forum guidelines regarding your posts to me or stop responding to this thread please
    Given the frequency with which you use this on a public forum presumably you have it set up as a hotkey :rotfl:

    The futility of some of your queries and excessive steps you'll take to show the banking industry is against you suggests an unhealthy obsession that's wasting bandwidth and other members time

    Sometimes life needs a balance of common sense and effort rather than battling against everyone
  • newuser86
    newuser86 Posts: 312 Forumite
    Tenth Anniversary 100 Posts Combo Breaker
    Why don't you just mark it up as junk and then you never have to see it again....at least if your phone is broken you wont receive any texts anymore from other bank accounts.
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