Being chased for Loan that has been paid off

RabbitMad

2 years ago I phoned up the Student Loan Company and asked to pay off my loan in Full (the old style loan). I gave my debit card details and they took the money. I then cancelled my direct debit just to be on the safe side and a couple of days later I got a letter confirming that my loan had been repaid in full.

Fast forward 2 years and they write to me stating that I still owe £60.

I write back saying no I paid it off in full, and you've acknowledged that (sending them a copy of their letter). They write back saying that actually the money they took from my debit card didn't include the amount that would be collected by DD later that month (£110) and because my DD was returned unpaid I stilled owed £125 and I must pay immediately or charges would be added.

Now I have no idea if they are telling the truth as they wrote to me asking for £60, my DD was for £110 and now they are asking for £125.

My question is LEGALLY do I have to pay this because as far as I can see I asked to pay of the loan in full on that day, they gave me a settlement figure, I paid that and they wrote to me confirming I had paid of my loan in full?

How should I respond to the SLC now?

ispartacus75

I would say you have doen everything right so far.

You asked for, and recieved a settlement figure. You agreed with the figure and paid it IN FULL. You then asked for, and recieved confirmation that the loan had been settled IN FULL, as long as that is what the letter says.

Legally I dont think they have a leg to stand on.

It is also interesting that the amount they are asking for has risen by more than 100%, first £60, then £110, then £125.

I would invite them to demostrate to you exactly why you owe this money and then see what happens from there. But I certainly wouldnt be worrying about it with the paperwork that you have in your possession.

RabbitMad

Legally I don't think they can demand the money but I don't have any legal qualifications and I know that the Student Loan Company are a different kettle of fish to most companies as they are loaning out tax payers money.

Has anybody come across anything similar?