Tesco Employee Pension

zema

Hello,

I previously worked for Tesco Dot Com about 3 years ago and opted into their pension scheme where I had to pay a certain amount per week.
I left and haven't heard more about the pension, I was wondering if there was a way to withdraw the pension or move it to the pension I am paying into now.
Problem is, I have no previous payslips or details of the pension.
Can I get my pension, if so, how?

Thank you,

antrobus

zema wrote: »

Hello,

I previously worked for Tesco Dot Com about 3 years ago and opted into their pension scheme where I had to pay a certain amount per week.
I left and haven't heard more about the pension, I was wondering if there was a way to withdraw the pension or move it to the pension I am paying into now.
Problem is, I have no previous payslips or details of the pension.
Can I get my pension, if so, how?

Thank you,

Pension Helpline: 0845 070 1113 open Monday to Friday 8am to 5pm and Saturday 8am to 12 midday

Email: pensions.dept@uk.tesco.com

https://www.ourtesco.com/all-about-pensions/

Ian011

antrobus wrote: »

Pension Helpline: 0845 070 1113 open Monday to Friday 8am to 5pm and Saturday 8am to 12 midday.
Email: pensions.dept@uk.tesco.com
https://www.ourtesco.com/all-about-pensions/

Do make a complaint that they
- continue to use a premium rate 0845 number costing callers up to 62p per minute, and
- fail to comply with the Ofcom regulations requiring such call charges to be declared immediately alongside the number.

The fact that all 2500+ Tesco stores had their individual premium rate 0845 numbers swapped over to the matching 0345 number in each case some three years ago (https://secure.tesco.com/store-locator/uk/asp/towns/?l=L&t=LONDON), makes the lack of number change for their pension helpline even more inexplicable.

Brynsam

Ian011 wrote: »

Do make a complaint that they
- continue to use a premium rate 0845 number costing callers up to 62p per minute, and
- fail to comply with the Ofcom regulations requiring such call charges to be declared immediately alongside the number.

The fact that all 2500+ Tesco stores had their individual premium rate 0845 numbers swapped over to the matching 0345 number in each case some three years ago (https://secure.tesco.com/store-locator/uk/asp/towns/?l=L&t=LONDON), makes the lack of number change for their pension helpline even more inexplicable.

Or use their current Helpline number: 0345 070 1113

OldBeanz

The Tesco pension was a generous DB one so it may be worth bringing the figures back to the forum as it may not be a good idea to transfer.

Ian011

Brynsam wrote: »

Or use their current Helpline number: 0345 070 1113

Ah. So close, yet so far. They forgot to
- update that web page with the new 0345 number, and
- place a message on the old 0845 number telling callers to hang up and re-dial the new 0345 number.

Brynsam

OldBeanz wrote: »

The Tesco pension was a generous DB one so it may be worth bringing the figures back to the forum as it may not be a good idea to transfer.

The DB scheme closed to new members in November 2015, so if you were employed/joined a pension scheme after then it will be a 'defined contribution' scheme.