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Viewing Nationwide mortgage online

Just phoned Nationwide to ask but they didn't seem to know the answer.

We moved our mortgage to Nationwide last week (3rd April)

Whenever I log in to view it I cant seem to use all the functions.

For example your meant to be able to set your overpayment preferences online but I cant.

Also says a redemption date of January 0001

Also when I click on the monthly payments button it says sorry experiencing technical issues.

Has anyone else had this with new Nationwide mortgages?

Comments

  • Sparx
    Sparx Posts: 909 Forumite
    Part of the Furniture Combo Breaker
    Maybe wait until your first payment has been taken? Might trigger it all into place then. If it's still an issue I would try raise further with Nationwide after 1st payment taken.

    Not had that issue with my Nationwide mortgage, but I never looked into those options until months later.

    However I do remember having a Nationwide credit card. And until my 1st monthly statement was run - I couldn't access the 'other functions' either.
  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    We moved our mortgage to Nationwide last week (3rd April)

    Perhaps the NW still need to perform the admin/ fully activate the account at their end. Your mortgage will no doubt be one of many.
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