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Sony Customer Service

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  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    davidscot wrote: »
    Argos refuse refund yes. Tell me to contact Sony yes. Sony refuse to repair/replace yes. Ask for Sony Customer Service address no

    Once again,and do try to take this in.
    your contract is with Argos,they palmed you off to Sony. They have refused a warranty repair. So you go back to the company you have a contract with.
  • davidscot
    davidscot Posts: 597 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    custardy wrote: »
    Once again,and do try to take this in.
    your contract is with Argos,they palmed you off to Sony. They have refused a warranty repair. So you go back to the company you have a contract with.

    Oh I am taking this in smart !!!!. The original post was for Sony Customer Service contact details. No-one yet has provided these, all I have had is how it has been my fault etc etc.
    Well FYI I had Sony contact me yesterday after I escalated my complaint via email and hey surprise they are going to repair/replace the headset (sic) and have even sent a pre-paid label for postage costs
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    davidscot wrote: »
    Oh I am taking this in smart !!!!. The original post was for Sony Customer Service contact details. No-one yet has provided these, all I have had is how it has been my fault etc etc.
    Well FYI I had Sony contact me yesterday after I escalated my complaint via email and hey surprise they are going to repair/replace the headset (sic) and have even sent a pre-paid label for postage costs

    Well isn't that a convenient happy ending......
  • davidscot
    davidscot Posts: 597 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    custardy wrote: »
    Well isn't that a convenient happy ending......

    Oh yes it is. I'm a bit too long in the tooth to be playing childish games with a keyboard warrior
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    davidscot wrote: »
    Oh yes it is. I'm a bit too long in the tooth to be playing childish games with a keyboard warrior

    and yet not too old to go chucking names around? That high ground isn't so high it seems.
  • davidscot
    davidscot Posts: 597 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    custardy wrote: »
    and yet not too old to go chucking names around? That high ground isn't so high it seems.

    Moral high ground, aye right
    Dearie me
  • davidscot
    davidscot Posts: 597 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Well a quick postscript to this. Sony have replaced the faulty headset with a completely brand new one, so all's well that ends well I suppose.
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