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Terrys chocolate orange

edited 30 November -1 at 12:00AM in Gone Off!
5 replies 4.3K views
Mrs_RetiredMrs_Retired Forumite
3 posts
edited 30 November -1 at 12:00AM in Gone Off!
I've just bought 3 boxes of Terrys chocolate orange segsations. I noticed that one box was significantly lighter than the other two so I weighed each of them. The weights are 329, 402 nd 419 grams. The box states the weight is 300 grams and I presume that is net of wrapping. It seems to me that the lightest box is short of that mark. Has anybody else experienced this? What can I do? I cannot find any contact details for Terrys or at least none in English. The owner of the company is Carambar. Can anybody help?

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  • edited 29 March 2018 at 5:43AM
    sarah1972sarah1972 Forumite, Board Guide
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    edited 29 March 2018 at 5:43AM
    I've just bought 3 boxes of Terrys chocolate orange segsations. I noticed that one box was significantly lighter than the other two so I weighed each of them. The weights are 329, 402 nd 419 grams. The box states the weight is 300 grams and I presume that is net of wrapping. It seems to me that the lightest box is short of that mark. Has anybody else experienced this? What can I do? I cannot find any contact details for Terrys or at least none in English. The owner of the company is Carambar. Can anybody help?

    A mixed box is 330g on Tesco https://www.tesco.com/groceries/en-GB/products/267325380 but 300g on Cadburys https://www.cadburygiftsdirect.co.uk/catalogsearch/result/?q=segsations so I suspect they have changed the weights/packaging at some point.


    If you need to contact Cadburys, have a look here https://www.cadburygiftsdirect.co.uk/faq/

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  • prowlaprowla Forumite
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    Chocolate shrinkflation is pretty rife - I tend to not buy if I think I'm being ripped off.
  • eschatoneschaton Forumite
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    I've just bought 3 boxes of Terrys chocolate orange segsations. I noticed that one box was significantly lighter than the other two so I weighed each of them. The weights are 329, 402 nd 419 grams. The box states the weight is 300 grams and I presume that is net of wrapping. It seems to me that the lightest box is short of that mark. Has anybody else experienced this? What can I do? I cannot find any contact details for Terrys or at least none in English. The owner of the company is Carambar. Can anybody help?

    I can't see wrappers weighing 102g and 119g so are you also going to complain about the overfilled boxes as well?
  • redfoxredfox Forumite, Board Guide
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    while it is easy to wander off-topic that could stop newbies finding the information they want quickly and easily (please see the forum rule) so please keep this thread on topic. If you would like to discuss non-MoneySaving related topics please continue your discussion in The MoneySavers Arms or Discussion Time. If you have any questions about this policy please email [EMAIL="forumteam@moneysavingexpert.com"][email protected][/EMAIL].

    The off topic posts have been removed so the thread is back on the original subject.
    I'm a Board Guide on the Quick Grabbit, Food Shopping & Groceries and Shop but don't drop boards which means I volunteer to help get your forum questions answered and keep the forum running smoothly. Pease remember, board guides don't read every post. If you spot an illegal or inappropriate post then please report it to [email protected] (it's not part of my role to deal with this) Any views are mine and not the official line of MoneySavingExpert.

  • edited 14 November 2019 at 3:03PM
    we_get_therewe_get_there Forumite
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    edited 14 November 2019 at 3:03PM
    I thought i would treat my self to a terry's chocolate orange and last night I opened it and was surprised how light it was and how small they have become the segments are extremely thinner and have been made small too.:( if they wanted to change it ? They should of change the name too.
    I think a name like Terry's Chocolate Mandarin would be more fitting. :rotfl::rotfl::rotfl:
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