📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Bright House credit agreeement

1235

Comments

  • SnowTiger
    SnowTiger Posts: 4,461 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    fatbelly wrote: »
    I had little knowledge of Brighthouse before a store opened in one of the towns where I work. Within a few weeks I was seeing clients who had signed ridiculous credit agreements. I clearly remember a £1000 vacuum cleaner agreement.

    Dyson DC75

    From about £290 - £520 online.

    £1,123.20 on a two year BrightHouse payment plan.

    Their Trustpilot reviews are generally quite good. This one star oxymoron is my favourite:
    Never miss a payment and because I forgot to make a payment they send someone to my door, how embarrassing.
  • System
    System Posts: 178,353 Community Admin
    10,000 Posts Photogenic Name Dropper
    venison wrote: »
    As has been said already if the benefits are either ESA or PIP they don't run out

    PIP like DLA absolutely can run out. You get awarded it for a set period of time (DLA however did used to have a lifetime award which PIP doesn't) and to continue to claim you have to go for an assessment and reapply. My son is autistic and has recently been moved onto PIP and has been awarded it for 5 years.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • PixelPound
    PixelPound Posts: 3,059 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    edited 11 March 2018 at 12:22PM
    Hi. Not that keen of some of the replies I have read. But I don't want to start something. I am a new person and already have been called a rude troll. But moving on, can I suggest anyone looking to buy items look instead at https://www.fairforyou.co.uk/

    I only came across them as I wrote a review on Truspilot about Littlewoods.com and someone before me had written one about Littlewoods as this FAIR FOR YOU. Hope this is okay and sorry I cannot help much more to original questions.
    They seem to have mainly Whirlpool as their supplier, so a limited choice, and if you are comparing to BH, have you checked their interest?
    We charge 3% a month of interest representative 42.6% APR on the products that you buy from us.

    Which is better than Brighthouses "(Representative APR 69.9% Fixed)." especially as we all know representative APR means not everyone will get it and many will pay a lot higher!! :eek:
  • nic_c wrote: »
    and if you are comparing to BH, have you checked their interest?

    Which is better than Brighthouses

    Quite a bit better.

    I've compared 6Kg washing machines at both BH and FFY.

    BH - Product Price = £180.50 - Weekly Payments (over 156 weeks) = £3-00 - Total Payable = £468.00

    FFY - Product Price = £227.99 - Weekly Payments (over 52 weeks - maximum allowed) = £5.23 - Total Payable = £272.14

    That's quite a difference!

    Brighthouse are also a little misleading, where they compare the cost of buying from them, to borrowing the money from Provident.

    They quote the figures for borrowing £200 from Provident, but you can get a Beko 6Kg washing machine from Very, for £170, not £200.
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 11 March 2018 at 2:25PM
    How could 'a third party' 1) know that you had a credit arrangement with Brighthouse, and 2) know that you were mis-sold it, when you didn't know yourself? Who is this mysterious third party? If you use any kind of claims handling company, they will probably take up to 40% of any compo you might win. But in this case, it sounds as though, after a brief discussion with you, they decided that your case had no merit, so did not come back to you.
    In all your posts, you have not once said what actual resolution you are seeking from Brighthouse, should you eventually decide to make a complaint?
    No free lunch, and no free laptop ;)
  • MothballsWallet
    MothballsWallet Posts: 15,877 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    If that was your assumption, why would you expect Brighthouse to know any different?

    Are you able to sell the item(s) purchased to pay towards your debt?
    Don't items bought from places like Brighthouse belong to them until the agreement is paid in full?
  • sourcrates
    sourcrates Posts: 31,670 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    macman wrote: »
    How could 'a third party' 1) know that you had a credit arrangement with Brighthouse, and 2) know that you were mis-sold it, when you didn't know yourself? Who is this mysterious third party? If you use any kind of claims handling company, they will probably take up to 40% of any compo you might win.

    Probebley as you suspect, a cold call from an ambulance chaser.

    I get them all the time, Hello mr sourcrates, i understand you've had an accident......err no pal i haven't.

    Information is big business, take out one loan, within an hour, you've had texts, emails, calls from 20 other lenders, they may of bought the info from Brighthouse, or one of their associate companies, they get the details from somewhere, usually after you forget to tick the little box about information sharing.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • PixelPound
    PixelPound Posts: 3,059 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Bedsit_Bob wrote: »
    Quite a bit better.

    I've compared 6Kg washing machines at both BH and FFY.

    BH - Product Price = £180.50 - Weekly Payments (over 156 weeks) = £3-00 - Total Payable = £468.00

    FFY - Product Price = £227.99 - Weekly Payments (over 52 weeks - maximum allowed) = £5.23 - Total Payable = £272.14

    That's quite a difference!

    Brighthouse are also a little misleading, where they compare the cost of buying from them, to borrowing the money from Provident.

    They quote the figures for borrowing £200 from Provident, but you can get a Beko 6Kg washing machine from Very, for £170, not £200.

    Though you are comparing a 3 year loan with a 1 year one, so not really a good comparison - especially considering the APR's involved
  • nic_c wrote: »
    Though you are comparing a 3 year loan with a 1 year one, so not really a good comparison - especially considering the APR's involved

    Either way, £5-23 a week for 52 weeks, is a lot cheaper than £3 a week for 156 weeks.
  • molerat
    molerat Posts: 34,661 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Bedsit_Bob wrote: »
    Either way, £5-23 a week for 52 weeks, is a lot cheaper than £3 a week for 156 weeks.
    But .... but ...... but it's £2.23 a week dearer :p
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.3K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.7K Spending & Discounts
  • 244.2K Work, Benefits & Business
  • 599.4K Mortgages, Homes & Bills
  • 177.1K Life & Family
  • 257.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.