cd wow back to normal or avoid still?

sammyw

Now that cdwow have been taken over and assure us its business as usual, have any of you ordered from them and been pleased with service? I have points to use from pigsback, but not sure if its worth getting cdwow vouchers in case they mess me about.
What do you think?

arfster

Bought a dvd box set recently, no problems. Had no idea they were in trouble or I would have bought from somewhere else :-)

alanclose

I have bought 6 or 7 items since the relaunch and they have all been delivered to NI in under a week. One was faster than HMV

squiggles

Ordered on a sunday,delivered on wednesday : well pleased i was

keithwjones

I've had no problems.

Keith

juliet_f

Same here, got a Harry Potter DVD which cost £4.99 and arrived very promptly.

faevilangel

i bought a dvd from them but it never materialised, they refunded me & got an extra £1 voucher but not going to shop there again

Wolfsbayne

I used my pigsback voucher to for a cd. Confirmed purchase, confirmed cardholders address and then for some reason the delivery address was a very old one which I thought had been deleted. I couldnt amend the address at the checkout so I went into my account to change it. When I went back the order had vanished and I could no longer use my voucher. I emailed them and explained what happened. They said they couldnt do anything but would pass my concerns onto management for due consideration. I tend to only use them when I have enough nectar points, much prefer HMV.

mor5567

they're back to normal thankfully

vernall

Wolfsbayne wrote: »

I used my pigsback voucher to for a cd. Confirmed purchase, confirmed cardholders address and then for some reason the delivery address was a very old one which I thought had been deleted. I couldnt amend the address at the checkout so I went into my account to change it. When I went back the order had vanished and I could no longer use my voucher. I emailed them and explained what happened. They said they couldnt do anything but would pass my concerns onto management for due consideration. I tend to only use them when I have enough nectar points, much prefer HMV.

i think you will find that if you enter a voucher and something happens,like you drop connection or something you cant use the voucher straight away after,but it resets itself after 24 hours if not used i think,well it did when i had problems and they told me to try again the next day and it worked

cadmus

i for one wont recommend or use them ever again. i ordered a dvd 12 days ago , havnt had a delivery or email for why the enormous delay.
i emailed them yesterday and i was gobsmacked at the reply - they said sorry we cant get hold of the dvd and have refunded your money back.
what a bunch of low lifes- back to there old tricks, because they have a few dvds on special to get the customers browsing and wen they get a few multiple orders for those misprices they cancel your order.
its realy annoyed me as there was no attempt to keep me informed that there was a problem with my order , Absolutely disgusting customer service!!!
wont be using them ever as i honestly think they are worse than previous owners .