Delay Repay: who to claim from

peadar

I had multiple train cancellations this morning and as three different companies run 'services' from my departure station to my destination, I am not sure which company to claim from.

The first one I went for (cancelled), the next one (also cancelled), or the one after (also cancelled)?

I bought my ticket at my departure station and it was not specific to any company.

(Same thing happened on the way back)

Barny1979

I would go for the first time, as that would be the service you were intending to get?

peadar

Barny1979 wrote: »

I would go for the first time, as that would be the service you were intending to get?

On the way there, yes.

But on the way back I was flexible. Looking online, they were almost all cancelled. And when I went for the one that wasn't, it was short-formation and so full I couldn't squeeze on.

In theory I would have a claim against all of them. I guess I just pick one at random..