PPI Claim - No Paper Work 1987-1988

Mispx

Hello,

I really need some help and i'm confused so would love for someone to help us.

My parents took their mortage out in 86 and a loan out in 87 or 88. They were sold ppi and it was miss sold because when my father had an agina attack and was off work the bank told my parents because it was pre exsisting they couldnt do anything even though they were not asked about any medical conditions before the loan was taken out.

I am stuck because i want to help my parents see if they can calim some money back - but because its so long ago i can not find it in their credit file.

They know the bank the loan was taken out from but they don't have the papwe work - is there anything we can do?

With the mortage they have paid it off now and they have paperwork for that - what can i do?

Complete novice and really need some help,

Many Thanks

[Deleted User]

They can write to the lender to ask if they have any records, and if so, send in their complaint.

However, 30 years on (although it depends on when the mortgage was paid off), it's highly unlikely that any records will remain.

AstroTurtle

What About PPI Claims Prior to 2005?

Many people that come to us wondering how far back PPI claims can go have policies that date back prior to 2005.
While the FOS are unable to adjudicate disputes in these claims, we’ve been successfully winning many of these cases for some time by pursuing different routes.
Although the new regulations that banks and lenders are bound by came into force in 2005, most major banks were still subject to regulatory schemes prior to this, albeit different ones from today. For that reason, we don’t have any issues complaining to the FOS for the major lenders prior to 2005.














See also:


The Supposed Six Year Time Limit for PPI Claims

First, let’s take a look at the six year time limit for PPI claims laid down by the FOS and what it actually is.
The six year time limit is the amount of time your lender must keep hold of your records that relate to the finance agreement you took out with them. Obviously they will keep hold of your records the whole time the policy is still live.
It’s when the policy has ended or is terminated that the actual time limit comes into play.
What it means is that your bank has to keep your details on file for six years from the date of completion or termination. It’s not from when you took the policy out, as many people mistakenly believe it to be.
If your PPI policy is still live, you can still make a claim because the six year time limit hasn’t come into effect yet. This is probably the biggest misunderstanding that consumers have regarding how far back you can claim PPI.
If your account is still active—regardless of whether it was taken out two months ago or twenty years ago—your lender will hold all the details, right from the date of outset up to the present day.
When a client of ours has an old policy and they ask how far back they can claim PPI, we tell them what we’ve just outlined above.
If for some reason their bank has misplaced some of the necessary paperwork, we simply ask the bank to do an estimate for the missing time period.

-taff

They send \ SAR and £10 to the bank to see if there are any records left.
If there aren't, your complaint is over.
The bank is not likely to have kept records from 30 odd years aho as has already been mentioned.
Are they still paying this loan then?

[Deleted User]

Astro Turtle's response seems to have been copy-pasted from a Claim Management website, I'm afraid.

Importantly, in the likely event that there are no records at all of this three-decade old loan then it will not be possible to "simply ask the bank to do an estimate for the missing time period"