Debt Collection Email, wanting Name and Address?

bargi

Hi all,

Apologies if this is the wrong forum, if there's a better one please let me know.

Received the email below, company and email looks pretty legit.
I can't think of any company I owe money to, I've never had one of these in my life!

They're asking for my name and address before they'll supply any information, is this right, surely they should supply the details of the company at least?

I just feel they want to get my current address to chase me (or some other dirty tricks I'm not aware of) rather than confirm I'm the person in question that owes the money.

Advice appreciated!


=============================
This is an urgent message for xxx xxx

Please contact CCI Credit Management Ltd as a matter of urgency in relation to the above account. We regret that due to data protection regulations we are unable to provide you with specific details at this stage.

Please contact us via the following methods:


Telephone: 01766 771166
Email: accounts@ccicm.com

Our offices are open between 8 AM to 8PM Monday to Friday. 9AM to 4PM on Saturday.

We will need to ask you to confirm your details for Data Protection purposes before we can release any information. We regret that we cannot speak to anyone acting on your behalf unless you have agreed to this previously.


Please supply your full name and address in any emails to allow us to enter into email correspondence with you.


Thank you in anticipation of your reply..




CCI Credit Management Ltd

poppasmurf_bewdley

It's a phishing trip by a debt collection agency.

It means they're not sure if you are the one they want, and are asking you to confirm your details so they can find out.

Best advice? Totally ignore, and see if anything comes by post.

Diamandis

Ignore until they send you a letter.

National_Debtline

Hi bargi


The email sounds very speculative as others have observed, and until such time as you get something by post from this company there isn't much for you to go on.


It might be worth checking your credit report for any signs of anything untoward/unexpected.


Dennis
@natdebtline

sourcrates

You only need respond to written communication.

Not emails,

Not texts,

Only letters.

As said above, it;s whats known as a fishing trip, they will be after someone of a similar name possibly.

lw666

Hey,

Did anything come of this? I've had a similar email from the same company and some texts & a missed call. I haven't responded to any of it yet.

As far as my mind can remember I don't owe anybody money!

Does the advice in this thread still stand? Will they leave me alone?

Cheers

sourcrates

lw666 wrote: »

Hey,

Did anything come of this? I've had a similar email from the same company and some texts & a missed call. I haven't responded to any of it yet.

As far as my mind can remember I don't owe anybody money!

Does the advice in this thread still stand? Will they leave me alone?

Cheers

Yes, rinse and repete, only letters need responding to.

lw666

Thank you for your quick reply!

They started with a call/text and now seemed to have obtained my email? How did they get it?

I've made a few errors in the past but that was 6 years ago, they set off all sort of emotions! Rechecked my credit report and nothing has changed.

I hope this doesn't mess with my credit score as I've got it well on track and hoping to get a mortgage soon!

Thanks again sourcrates

Louise50000

Hi,
Sorry to jump in I!!!8217;m in a real pickle with this company! I owe money to a previous employer in overpaid wages. This company have contacted via letter saying the debt is now with them and I need to contact them to arrange payment. I did so quoting their reference. They then sent the above email originally posted. I emailed again with my address (which they already had) and their still asking me to call?? I!!!8217;m suspicious now and not sure what to do, can anyone offer any advice please??!! Thank you!

sourcrates

Louise50000 wrote: »

Hi,
Sorry to jump in I!!!8217;m in a real pickle with this company! I owe money to a previous employer in overpaid wages. This company have contacted via letter saying the debt is now with them and I need to contact them to arrange payment. I did so quoting their reference. They then sent the above email originally posted. I emailed again with my address (which they already had) and their still asking me to call?? I!!!8217;m suspicious now and not sure what to do, can anyone offer any advice please??!! Thank you!

Just inform them you will deal with them in writing only.


You will not call them, and they must not call you, tell them to remove any phone numbers they have for you, from their systems, and to contact you in writing only from now on.


Debt collectors love using the phone as its quick, and anything agreed cannot be proven, basically, its there number one weapon of choice, it allows them to attempt to persuade you to pay in full, or pay more than you can afford, it allows them to manipulate you, and they will say things they would never dare put into writing.


Golden rule, anything debt related, deal with in writing only.