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MotoNovo Car finance

I have been paying my car finance for 12months. I recived my yearly statement for 2017 and noticed some payments that were add to my account on February 9th 2017 (they also add admin fees and interest).

The following payments have been added.

Cash Price(Ex VAT if app)

!09 February 2017

£151.63

Carlylecare Premium

!09 February 2017

£137.81

Cash Price(Ex VAT if app)

!09 February 2017

£227.42

Carlylecare Premium

!09 February 2017

£206.50

Could anyone please explain what these are and why they got added to my account?

Thanks

Comments

  • Darren1122 wrote: »
    I have been paying my car finance for 12months. I recived my yearly statement for 2017 and noticed some payments that were add to my account on February 9th 2017 (they also add admin fees and interest).

    The following payments have been added.

    Cash Price(Ex VAT if app)

    !09 February 2017

    £151.63

    Carlylecare Premium

    !09 February 2017

    £137.81

    Cash Price(Ex VAT if app)

    !09 February 2017

    £227.42

    Carlylecare Premium

    !09 February 2017

    £206.50

    Could anyone please explain what these are and why they got added to my account?

    Thanks

    What did MotoNovo say when you called them?
  • They were closed today when I tried to call. I will be ringing first thing on Monday to find out.
  • Nearlyold
    Nearlyold Posts: 2,459 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    MotoNovo used to be called Carlyle Finance. Without seeing the context of these entries and how they affect the balance you owe can't really help any further. Probably just some Glitch.
  • Hi, did you ever find out what the Carlyecare Premium payments were as I have just noticed them on my account as well!
  • ZZL
    ZZL Posts: 14 Forumite
    jomaciak wrote: »
    Hi, did you ever find out what the Carlyecare Premium payments were as I have just noticed them on my account as well!

    I'd like to know this also, as will have my Motonovo statement coming through next month
  • Why haven't you both just called them and asked? They are more likely to know than random people on the internet.
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