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MSE News: New rail ombudsman to handle passenger..
Former_MSE_Callum
Posts: 696 Forumite
All train companies will be obliged to join a new rail ombudsman being launched to handle complaints from passengers, under plans announced by the Office of Rail and Road (ORR)...
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'New rail ombudsman to handle passenger complaints
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'New rail ombudsman to handle passenger complaints
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