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Mortgage mis-selling complaint?
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FWIW we ALWAYS write and email to the client a copy of a suitability report which explains why we recommended the lender and product we did and why other lenders with better rates were not recommended.
This can be due to higher fees, client not meeting criteria, speed of service, property type and so on...
The suitability report is issued just after the "sale" with Terms Of Business, FactFind, Illustration and Application so every client has to acknowledge receipt, understanding of the items/recommendation and that the documents properly reflect their circumstances.I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.0
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