Wonga, have they been irresponsible?

Oldmini24

I haven’t gambled for over 6 months now.
Yes they knew how much I earned and what my outgoings were.
I was under the impression that if I was reliant on borrowing from them to live that should have raised a red flag with them? Maybe not? That’s why I asked the question. Thanks for the advice.

rrdn

I agree

DCFC79

rrdn wrote: »

I agree

Do you and why would that be ?

Oldmini24 wrote: »

I haven’t gambled for over 6 months now.
Yes they knew how much I earned and what my outgoings were.
I was under the impression that if I was reliant on borrowing from them to live that should have raised a red flag with them? Maybe not? That’s why I asked the question. Thanks for the advice.

Lodge a complaint with the ombudsman and see what happens.

societys_child

rrdn wrote: »

I agree

Well. you would, wouldn't you . .

[Deleted User]

Oldmini24 wrote: »

I haven!!!8217;t gambled for over 6 months now.
Yes they knew how much I earned and what my outgoings were.
I was under the impression that if I was reliant on borrowing from them to live that should have raised a red flag with them? Maybe not? That!!!8217;s why I asked the question. Thanks for the advice.

Definately if the date you say in late 2015 is correct.

Don't forget the payday industry was 'tightened' up at the start of 2015, though didn't the W. always say they were different to the rest? (wasn't ever a borrower of their's) but can recall trying to take out a loan from a continuous short term lender in the April 15 - week or so after paying of a previous loan and it being pretty much intimated I was using the product wrongly after the decline. There was that line this product is not intended for long term borrowing etc so your response received is interesting. (Newer complaints seem a lot more difficult to get across imho, I was flabagasted when I learnt such a lender could immediately cancel of CPA and seemingly under no remit to supply guidance on alternative way to pay)

enthusiasticsaver

Lenders have a duty to make sure their borrowers can afford to pay them back and as you had loans and repaid them I think the ombardsman will agree they were not irresponsible. I am not sure they go too far in analysing how much you have left to live off and you do need to accept responsibility for over committing yourself. No harm in trying though as others have received money back.

Have you now sorted your finances out? Well done on stopping gambling.

PixelPound

They may well have a duty, but how far does that go? Should they insist on copies of statements for the last few months and an in depth financial breakdown? It's mostly just a tick box exercise.

Apply, the ombudsman can only say no. Though as has been said if you have repaid the loans then they were manageable and probably not classed as irresponsible lending

Thrugelmir

Oldmini24 wrote: »

I have never missed a payment with anyone as I just juggled the money from one payday lender to another.

Which suggests that the loans were affordable. Difficult to rewrite history after the event.

chubsta

The very fact you were able to pay them back shows that far from being irresponsible they actually assessed your situation correctly, it doesn't matter what sacrifices you had to/were prepared to make to pay them back, the fact is that you did so you have kind of shot yourself in the foot really. Your situation is not really any different to anyone who gets a loan out and has to cut back in order to pay it back.

Of course, if you hadn't paid them back it may be a completely different story, but what would you rather be doing - sinking under a tide of debt and trying to fight Wonga through the courts, or sitting there all smug and realising how great it feels to not have the debt hanging over you and knowing that it was YOU that sorted yourself out and made your life better?

Personally, I would draw a line under it but I guess a quick letter to the Ombudsman can't do any harm as long as you treat any result from it as a positive and don't stress too much about the whole thing if you don't get anywhere.

well done though!

dealer_wins

Call me old fashioned, but has "personal responsibility" been consigned to the history books these days?