Indigo - appeal to pcn or wait for NtK?

jac265

The driver received a pcn for parking in a station car park having paid using the app but entered the incorrect registration by one letter. In the light of the fact that indigo is denying an appeal to POPLA is it worth making an appeal to indigo’s pcn or just wait for the NtK?
Thank you.

Redx

usuall the appeal is made by the KEEPER with the blue text template around day 26

OR

the keeper can wait for an NTK between day 29 and day 56

the DRIVER and the OWNER are not identified by anyone at all

pappa_golf

look at other indigo - railway cases on this sub group , all will be relieved as to your actions

jac265

So keeper has now received Overdue Penalty Notice to Owner from PCN Admin centre with 28 days to appeal to 'ipaymypcn.net' . the keeper shall use the usual arguments regarding 'railway land' and POFa etc but i have one question - does the keeper refer to payment made for original ticket by the 'driver' or not? also The notice refers to a right to an appeal with POLA - I thought Indigo had withdrawn this?
many thanks.
I shall also be writing to my MP, the DVLA and the BPA.

financerulez

jac265 wrote: »

So keeper has now received Overdue Penalty Notice to Owner from PCN Admin centre with 28 days to appeal to 'ipaymypcn.net' . the keeper shall use the usual arguments regarding 'railway land' and POFa etc but i have one question - does the keeper refer to payment made for original ticket by the 'driver' or not? also The notice refers to a right to an appeal with POLA - I thought Indigo had withdrawn this?
many thanks.
I shall also be writing to my MP, the DVLA and the BPA.

Sounds like you know the drill. Get past the 6 month prosecution deadline and do not reveal the driver/owner.

When appealing make sure you appeal as Reg Keeper. They try this dirty trick to identify the keeper as the owner, as the owner has some (highly questionable) liability under the byelaws. I would raise the issue in the appeal, stating you reply as Registered Keeper, not as Owner.

You can mention that that you believe 'the Driver' attempted to pay, check records for incorrect reg, blah blah. They will not likely accept it, and personally, if you were the Driver (don't confirm on here), I would avoid anything that could lead to inference that you were the Driver, e.g. by knowing what the Driver did in terms of getting a letter wrong, etc. You never know though, maybe they will accept that perfectly fair and sensible reason.

There will be no POPLA, but why would you think Indigo, a multinational parking firm, would take 2 minutes to change their template letters to try and save themselves hassle? Don't credit them with any intelligence. Don't mention POPLA in your initial appeal, then you can waste a good month demanding it after they reject your appeal (uses up more time). They will continue to fob you off, but perhaps suggest that they provide another form of ADR which they meet the costs for, I'm sure they won't take you up on that offer!

Coupon-mad

jac265 wrote: »

So keeper has now received Overdue Penalty Notice to Owner from PCN Admin centre with 28 days to appeal to 'ipaymypcn.net' . the keeper shall use the usual arguments regarding 'railway land' and POFa etc but i have one question - does the keeper refer to payment made for original ticket by the 'driver' or not? also The notice refers to a right to an appeal with POLA - I thought Indigo had withdrawn this?
many thanks.

I shall also be writing to my MP, the DVLA and the BPA.

Make sure you remind the DVLA that they were told by Indigo that they were NOT getting DVLA data, not making keeper enquiries for these cases...we know that they are using ZZPS to do exactly that.

twhitehousescat

by using a debt collector to get details they (indigo) are not having to tell porky pies to the DVLA

Coupon-mad

But they ARE telling lies if they led the DVLA to believe that they were not getting keeper data for these byelaws cases. That's certainly what the DVLA email someone showed, said the DVLA believed.

Using a contractor debt collector to get data is the same as them getting it, the KADOE says something about the fact that the AOS member is the party responsible if they get a third party to get data.

twhitehousescat

yup , however kodoe volumes do not show indigo as getting info , due to low numbers compared to cases




zzps seem low as well considering the number of companies they work for , no specific link zzps/indigo ?

Coupon-mad

Odd, because we are seeing ZZPS sending letters out in all the Indigo byelaws cases, saying that they got the keeper's data from the DVLA. The data Indigo (allegedly) told the DVLA they are not getting.

That's all OK with the DVLA and the BPA, is it?

Wonder what MPs will make of it?

twhitehousescat

DR+/indigo are not claiming to be getting info "on behalf of" indigo , I cannot see it listed? however they must be very naughty in Slough (indigo/slough) and free NHS trusts