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Bank signed for my loan
So I previously had a loan with a well known High Street bank, went to see if I could get a better rate, signed for certain conditions (amount/term length) and it went to referral.
I got a call to say they couldn't do the terms I had signed for and offered me new terms. Before I could consider these new conditions I found it had been processed. This is because someone at the bank has forged my signature.
Am I entitled to compensation and what should be doing/asking for?
Any advice is welcome!
Nik
I got a call to say they couldn't do the terms I had signed for and offered me new terms. Before I could consider these new conditions I found it had been processed. This is because someone at the bank has forged my signature.
Am I entitled to compensation and what should be doing/asking for?
Any advice is welcome!
Nik
0
Comments
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How do you know someone at the bank forged your signature ?
All credit agreements come with cooling off periods, simply exercise your right to cancel.I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0 -
So I previously had a loan with a well known High Street bank, went to see if I could get a better rate, signed for certain conditions (amount/term length) and it went to referral.
I got a call to say they couldn't do the terms I had signed for and offered me new terms. Before I could consider these new conditions I found it had been processed. This is because someone at the bank has forged my signature.
Am I entitled to compensation and what should be doing/asking for?
Any advice is welcome!
Nik
What exactly would you be claiming compensation for ?
What losses have you suffered to warrant compensation ?
As sourcrates says just cancel the loan, by all means file a complaint.0 -
Ask for £100,000 compensation and let negotiations start from there :money:So I previously had a loan with a well known High Street bank, went to see if I could get a better rate, signed for certain conditions (amount/term length) and it went to referral.
I got a call to say they couldn't do the terms I had signed for and offered me new terms. Before I could consider these new conditions I found it had been processed. This is because someone at the bank has forged my signature.
Am I entitled to compensation and what should be doing/asking for?
Any advice is welcome!
Nik"We act as though comfort and luxury are the chief requirements of life, when all that we need to make us happy is something to be enthusiastic about” – Albert Einstein0 -
As a fellow "union man", i agree wholeheartedly lol !! :TClive_Woody wrote: »Ask for £100,000 compensation and let negotiations start from there :money:I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter0 -
sourcrates wrote: »As a fellow "union man", i agree wholeheartedly lol !! :T
Got to aim high :beer:"We act as though comfort and luxury are the chief requirements of life, when all that we need to make us happy is something to be enthusiastic about” – Albert Einstein0 -
To answer a few questions; I have a copy of the loan agreement signed with my name but which is not my signature. The manager of the branch agreed it would be raised as a complaint upon my request. When I called to follow up as I hadn't heard I was told it wasn't raised as they didn't think it was a complaint (I couldn't have been clearer with saying complaint/FOS/compensation, there was no confusion here just incompetence on the bank's part).
I tried to exercise the right to cancel and go back to my previous loan arrangement before trying to get a better rate, was told if I cancel it, I owe the amount of the loan, which was used years ago to buy a car. This is because my original loan now didn't exist, just this new one. Can't take out a brand new loan because I already have a loan.
£100,000 seems a lot, but I have been distressed by the situation and am furious a bank can get away with signing a legal document for a client. Should I get legal advice as it's fraud?0 -
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To answer a few questions; I have a copy of the loan agreement signed with my name but which is not my signature. The manager of the branch agreed it would be raised as a complaint upon my request. When I called to follow up as I hadn't heard I was told it wasn't raised as they didn't think it was a complaint (I couldn't have been clearer with saying complaint/FOS/compensation, there was no confusion here just incompetence on the bank's part).
I tried to exercise the right to cancel and go back to my previous loan arrangement before trying to get a better rate, was told if I cancel it, I owe the amount of the loan, which was used years ago to buy a car. This is because my original loan now didn't exist, just this new one. Can't take out a brand new loan because I already have a loan.
£100,000 seems a lot, but I have been distressed by the situation and am furious a bank can get away with signing a legal document for a client. Should I get legal advice as it's fraud?
What was the purpose for the loan ?
What is the rate for the loan ?0 -
Was the new rate etc better than you had before?0
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