Argos or Amazon for TV?

tali

Seen a TV - both Argos and Amazon are same price - but which would be better place to buy it from ? Amazon for better customer service if any probs ?

Thanks

Dox

What's the guarantee period - and do you have to take it somewhere to be examined and repaired if there's a problem, or will the engineer come to you?

Rikki_Sixx

If they're the same price I'd be tempted by Argos just for the convenience of picking it up there and then. If you're considering delivery either way I'd go Amazon out of habit, you could probably even get it delivered within 2 hours if you have Amazon Prime Now.

Amazon's customer service is amazing. Just yesterday they replaced my tablet which I'd dropped in the icy car park, no questions asked.

Brighty

If the same model is available from John Lewis or Richer Sounds for not much more, i'd go with one of them as they give extra warranty, 5yrs for JL and 6ys for RS, Amazon and Argos you'll get the standard 2yrs

NCC-1707

Brighty wrote: »

If the same model is available from John Lewis or Richer Sounds for not much more, i'd go with one of them as they give extra warranty, 5yrs for JL and 6ys for RS, Amazon and Argos you'll get the standard 2yrs

...or one year!

November2

Argos every time. if there is a problem you just take it back to Argos and they replace it no questions asked. With Amazon you've all the hassle of dealing with repairs, returns etc. Have never know Argos to even attempt to repair anything. The last thing I took back was a printer which stopped working after four months, they just threw it on the floor and fetched me a new one!

charolettepope

It depends upon the warranty and customer service. As far as Amazon is considered, the customer service is excellent and would replace any parts whenever needed.

As far as Argos is considered, you can be sure that the product will be very good. Because they have been in the industry for long and they are known for getting the best products.

Inner_Zone

charolettepope wrote: »

It depends upon the warranty and customer service. As far as Amazon is considered, the customer service is excellent and would replace any parts whenever needed.

As far as Argos is considered, you can be sure that the product will be very good. Because they have been in the industry for long and they are known for getting the best products.

What?.....

Cornucopia

Brighty wrote: »

If the same model is available from John Lewis or Richer Sounds for not much more, i'd go with one of them as they give extra warranty, 5yrs for JL and 6ys for RS, Amazon and Argos you'll get the standard 2yrs

^^^ this. Every time.

Personally I prefer Richer Sounds' customer service, but it's subjective.

DCFC79

charolettepope wrote: »

It depends upon the warranty and customer service. As far as Amazon is considered, the customer service is excellent and would replace any parts whenever needed.

As far as Argos is considered, you can be sure that the product will be very good. Because they have been in the industry for long and they are known for getting the best products.

Not sure where your from but I wouldnt say Argos are known for getting the best products.

MysteryMe

I like Argos. I bought a refurb TV from the Argos ebay shop and it developed a fault after 11 months and they refunded my money straight away so would buy from them out of the two.