Water Company Debt

bf1983

Hi I just signed up as Im stressed about an old water bill.

I had a debt from a previous address which started off at around £3000 which I started paying off at £20 per week and Ive been doing that ever since and got it down to £1700 now.

I recently moved address so I informed the water company I no longer lived at the address. I just received a letter this morning threatening further action if I don't pay the bill. I've never stopped paying the £20 a week and thats really all I can afford. So what do I do next? Can they take it further and give me a ccj even though Im still paying it off?

Thanks for any advice

sourcrates

bf1983 wrote: »

Hi I just signed up as Im stressed about an old water bill.

I had a debt from a previous address which started off at around £3000 which I started paying off at £20 per week and Ive been doing that ever since and got it down to £1700 now.

I recently moved address so I informed the water company I no longer lived at the address. I just received a letter this morning threatening further action if I don't pay the bill. I've never stopped paying the £20 a week and thats really all I can afford. So what do I do next? Can they take it further and give me a ccj even though Im still paying it off?

Thanks for any advice

Hi,

I`ll give you the same advice as another poster just now, details here about how to complain about your water company :

https://www.citizensadvice.org.uk/consumer/water/water-supply/complaints-about-your-water-supply/complaining-about-your-water-company/