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I need help ref d w p new mortgage interest loans.

Hi I spoke to the company dealing with this two months ago. I was told I'd receive information and forms to sign if I still wanted the loan/help.
Disabled and I'm Income related esa.
But so far nothing. I rand e s a helpline. No joy they didn't have the details for them. Then I had a letter last week sating I had to send the forms back by the 8th of Jan! Help iv lost number etc d w p are hopeless I don't want to miss put. Its circle or Circa I believe. Panicking now as I'll struggle.
( I have managed to sort a lower interest rate at last. Saving me a fair bit. )
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