Redspottedhanky incorrect emails - 'Your loyalty points will expire soon'

Doc_N

"USE THEM BEFORE THE 31ST DECEMBER

We've noticed that you have quite a few loyalty points stored up on your account and thought we'd let you know that if you don't use them by 31/12/2017 then they will expire."


Received the above today - even though the points still show as valid until 31 December 2020 (and always have done).

Anyone else?

robpw2

Doc_N wrote: »

"USE THEM BEFORE THE 31ST DECEMBER

We've noticed that you have quite a few loyalty points stored up on your account and thought we'd let you know that if you don't use them by 31/12/2017 then they will expire."


Received the above today - even though the points still show as valid until 31 December 2020 (and always have done).

Anyone else?

i got one too and i have 0 points so im not going ot lose anything

Doc_N

Funnily enough, I had them on a couple of old zero point accounts too. Maybe they emailed their entire database in error.

jrh2254

same here, my entire family of 6 each had accounts, all with zero points. We stopped using them after the £1 fee was introduced. All 6 accounts received the same email saying
"We've noticed that you have quite a few loyalty points stored up on your account and thought we'd let you know that if you don't use them by 31/12/2017 then they will expire."!!

jrh2254

I think its a deliberate marketing exercise. to get people to log into their accounts to drum up some business.

silvercar

I've had an email apologising that they emailed people with zero points in error.