Euro parking services

davemh72

hi all , i recently received a parking ticket from Euro parking services . It was for leaving the site to pick up my 7 year old grandson who was taken ill at a carol concert . The Attendant was extremely rude and kept raising his voice which in turn wound me and my wife up . We did shop in the store and had proof of it . My wife was extremely upset and my grandson was crying , we went into the store to complain and they wouldn't entertain us . I went through the appeals procedure and unsurprisingly they've rejected it as they claim the attendant tried to locate us in store , which is a complete lie as he was busy chatting to people on the car park and ticketing other cars i know this as i saw him doing so . I went to pay this fine and now they want a £1.20 surcharge on top of the fine , the store is LIDL and they are very uncaring/unhelpful . It's not so much the fine as i can accept i'm in the wrong to an extent but what grandparent wouldn't do that ! It's the attitude of their staff, the store ,the surcharge and the fact they would never have upheld the appeal . Rant over - Merry christmas to all (except LIDL and Euro parking services) :beer:

beamerguy

Welcome to the world of scammers and ignorant monkeys

The staff in Lidl are only shelf fillers and you should go
to the top ... THE CEO

Euro have a habit of employing thug type people, probably
ex road sweepers.

I hope you have not paid these cowboys

KeithP

It's not clear... have you paid or not?

davemh72

sorry , not yet we haven't . I really don't want to pay but it's stressing the wife out badly , we will wait till the very last moment .

beamerguy

davemh72 wrote: »

sorry , not yet we haven't . I really don't want to pay but it's stressing the wife out badly , we will wait till the very last moment .

Tell your wife not to stress, after all these are only parking vermin.

LIDL UK

Mr Christian Härtnagel
Managing Director
Email [EMAIL="compliance@lidl.co.uk"]compliance@lidl.co.uk[/EMAIL]

davemh72

sadly after reading another thread he gives the same stock reply it's nothing to do with them . They claim it's a retail park , there's only a travelodge and a LIDL and nothing else . Vermin are relatively useful these people are single celled slime !

Umkomaas

Get that email sent, along with the receipt for the day and any back copies of receipts/bank/cc statements showing you as a regular customer of Lidl.

In addition, I’d lay it on thick about the appalling attitude of the parking goon and the unseasonal response from the staff at this time of Christmas goodwill. Tell him that the local and national Press have a growing interest in the shocking tactics of the private parking industry and you will be in the process of contacting your local newspaper immediately after Christmas if this charge remains.

KeithP

davemh72 wrote: »

sadly after reading another thread he gives the same stock reply it's nothing to do with them .

You haven't read enough threads:

http://forums.moneysavingexpert.com/showpost.php?p=73588250&postcount=9

http://forums.moneysavingexpert.com/showpost.php?p=73509371&postcount=11

http://forums.moneysavingexpert.com/showpost.php?p=73311893&postcount=14

If you want to see more, stick Lidl Ceo in the forum search facility and select Show Posts.

davemh72

i obviously hadn't done that , thanks i will email him right now .

beamerguy

davemh72 wrote: »

sadly after reading another thread he gives the same stock reply it's nothing to do with them . They claim it's a retail park , there's only a travelodge and a LIDL and nothing else . Vermin are relatively useful these people are single celled slime !

Regardless of what happened to someone else, this is
your parket ticket so you must be assertive or you will
shop at Aldi

Umkomaas

davemh72 wrote: »

sadly after reading another thread he gives the same stock reply it's nothing to do with them . They claim it's a retail park , there's only a travelodge and a LIDL and nothing else . Vermin are relatively useful these people are single celled slime !

If that’s the case, you may not get the desired response from the Lidl CEO. But he needs to know about the negative effect the PPC might be inflicting on his business (he pays rent to the landowner and might be able to influence them), and he also needs to be aware of the attitude of his staff towards a customer.

You now might need to try to find out who engaged the PPC and complain to them.