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Which department should be doing quotations in a business?

In a business, which department would you say should be preparing quotations for parts/items/products and sending them out to customers?
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  • marliepanda
    marliepanda Posts: 7,186 Forumite
    In a business, which department would you say should be preparing quotations for parts/items/products and sending them out to customers?

    The department whose job that is. Could be sales, could be customer service, could be manufacturing, could be general admin, could be the managers
  • PasturesNew
    PasturesNew Posts: 70,698 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    It depends how long the string is.

    There is no one answer, it depends on the business/size and how they structure it and what they call the department.

    Depending on the products it can be anything from "Technical Pre-Sales" through to "Office Junior with Office Manager checking/signing" or "whoever's handy".
  • TELLIT01
    TELLIT01 Posts: 18,618 Forumite
    Part of the Furniture 10,000 Posts Name Dropper PPI Party Pooper
    The person/department preparing the quotes won't necessarily be the same one responsible for typing them up and sending them out.
  • sammyjammy
    sammyjammy Posts: 8,147 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Is this a pub quiz?
    "You've been reading SOS when it's just your clock reading 5:05 "
  • bugslet
    bugslet Posts: 6,874 Forumite
    In our place, it's the loo cleaner.

    Heck, I'm versatile.
  • Malthusian
    Malthusian Posts: 11,055 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper Photogenic
    Can we have the full question?
  • Comms69
    Comms69 Posts: 14,229 Forumite
    10,000 Posts Third Anniversary Name Dropper
    In a business, which department would you say should be preparing quotations for parts/items/products and sending them out to customers?



    What do you mean preparing quotes?


    Printing them out? Taking orders? Putting them in the post? - I think that there'll be a general trend towards


    Sales quoting
    Finance / Admin printing
    Mailroom posting


    But in a small company the customer service agent might do all of the above.
  • Clearly it is the quote master and only them!
    Don't trust a forum for advice. Get proper paid advice. Any advice given should always be checked
  • ReadingTim
    ReadingTim Posts: 4,087 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    The Quotations Department.

    It is headed up by the aforementioned quote master, and staffed by numerous underlings, known as "quote scrotes".

    But to answer what you're really asking, it's you if your boss tells you to.
  • lincroft1710
    lincroft1710 Posts: 19,451 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    In a business, which department would you say should be preparing quotations for parts/items/products and sending them out to customers?

    "Well I think the answer lies in the soil"
    If you are querying your Council Tax band would you please state whether you are in England, Scotland or Wales
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