M&S 3 for 2 offers - returning one item?

pennystretcher Posts: 458
First Anniversary Combo Breaker First Post Mortgage-free Glee!
edited 29 November 2017 at 12:12PM in Shop but don't drop

I've been looking to get couple of things in the M&S Xmas 3 for 2 offer. One of the items I'm not sure will work on my mobile (VR glasses)... How would M&S refund it if I only return one item? Had a look on website and it says that "refunds will take the discount into account", but it doesn't say how it is applied.

E.g. Three items bought, price £10 each, £20 paid. Returning on item...will they say that since the item price was £10 and you have effectively only bought two, no refund is due or would they refund me £6.67?


  • grunnie
    grunnie Posts: 1,789
    Name Dropper Photogenic First Anniversary First Post
    I once did this and they gave me a third of the total back but that was a year or so ago so maybe the policy has changed.
  • Thanks. Will take the other items with me in case they say no refund is due and return the other items as well :) (Nothing I can't live without and most likely can pick them up again in the January sales if so needed..)
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