Has anyone's EBay Active page changed yet again?

ailey

I got moved on the Seller Hub layout a few weeks ago and, just when I'm getting used to it, my Active page changed again today. Your eye becomes so used to quickly scanning when you're used to the layout then it becomes a bit alien when they change it again. I wish they'd stop making all these changes. If it's not broke, don't 'fix' it, as they say!

I had already gone through and customised it the last time and then had to do that again today but the layout is still in a different format.

Any ideas what I can do please, just in case I'm missing something? Any help gratefully appreciated.

forgotmyname

Change for the sake of change.

I posted a pic of the new feedback page a day or so back.

ailey

forgotmyname wrote: »

Change for the sake of change.

I posted a pic of the new feedback page a day or so back.

It's so stupid to keep making these changes. Someone getting paid for sitting at a computer thinking up what they can do next to make unnecessary changes. They need to leave us familiar with what we're used to.

dontone

They have made another change today with the 'sell a similar item'
It's not too bad, but you try and revise it if you make a mistake.
It's beyond rubbish.
I spelt a name wrong on my title, it's taken four goes for it to be corrected. And I put on item down with the wrong price earlier. It was that frustrating trying to correct it, I ended up removing the listing and did it again.
Change for the sake of change, and it's more frustrating everytime.
I still hate the fact that they want you to use the business seller hub to relist multiple items. Why can't you do that on the normal relist page now? Instead you select all the items and it highlights a big red 'delete' icon. Why would you want to spend time doing all that listing work and then delete it?
Unfortunately, after complaining to Ebay, they have told me that it is permanent. :mad::mad:
It's getting worse to use everyday. Frustrated isn't the word.
Sorry for the ramble. It's getting right on my nerves.

Norman_Castle

I spent over an hour listing something a few days ago. Combination of working out the new listing pages, failures to upload multiple selected pictures (always been a problem on simple lister but I wasn't sure/couldn't understand postal charges on advanced lister so uploaded pictures then lost everything when reverting back) trying to avoid adding apparently compulsory buy it now and other nonsense.

Literally a waste of time. Pointless interference. Let sellers use the old system.

Also just noticed my seller rating stars have vanished. They were all 5/5

Item as described----
Communication----
Dispatch time----
Postage and packaging charges

dontone

I complained on the Ebay Facebook page, and they wanted all the gubbins so they could look into it.
The thing is, is that I have done that before and all they say is that 'they understand, it's a new feature, they will pass feedback on.' etc,etc,etc. But it's a waste of time, so I haven't bothered.
I've noticed something else too. I've been selling figures that have a number so, in the titles I've put - i.e #15. It's put it in the listing sub headings as a size in inches....what?!?!?! And another one, that has a bid on, so I can't change it, has a thing in the listing that says it's another figure name (make sure that when selling a similar item, that it doesn't crop up and if so, correct it IYSWIM) . Luckily it does have the correct name, pics & description, so, hopefully that oversight will be ignored.
But seriously, what the heck are Ebay playing at? I've told them that they are making it extremely frustrating. Someone has replied agreeing with me, so obviously a few of us are having issues.

Norman_Castle

dontone wrote: »

I've been selling figures that have a number so, in the titles I've put - i.e #15. It's put it in the listing sub headings as a size in inches....what?!?!?!

I sold a phone recently. After selling it I noticed two boxes of "item specifics" had been added to the listing. Unfortunately they were for a different phone! Luckily the buyer knew what they were buying and ignored them.

soolin

I'm worried this will go the same way as the search metrics, which picks up on a single word and flies with it in a completely wrong direction.

Just as an example, I do occasionally still search to see if Wedgwood Jasper wear has started to sell (it hasn't) so might do a search on 'Wedgwood blue jasper' and I get say 400+ results but with the ebay recommendation and views for a Blue Planet DVD instead :rotfl: Or I search for say a Aynsley Posy vase (also a non seller) and the search instead decides that I meant to search for Ainsley and shows that and merely asks do I really want to search for Aynsley? Yet it isn't even the numbers that are different, with the Aynsley example there might be 1000 spelt correctly and only 10 spelt incorrectly, but it still suggests that the wrong spelling is the better search.