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Import charges on shopping?
Mateo74
Posts: 1 Newbie
Hello, if this is not an appropriate place to post, please let me know and delete:
I bought an electronic car battery starter from Amazon.co.uk and had no way of knowing that it was coming from the US. I've been charged import fees by FedEx, which I understand from their perspective they are simply doing a job, but the seller does no respond and Amazon customer service has not helped at all. Surely this is not something I can know or control and it's not ignorance, but rather it's down to the information being hidden. Can I do anything to get this money back after paying or get FedEx to charge the seller?
I bought an electronic car battery starter from Amazon.co.uk and had no way of knowing that it was coming from the US. I've been charged import fees by FedEx, which I understand from their perspective they are simply doing a job, but the seller does no respond and Amazon customer service has not helped at all. Surely this is not something I can know or control and it's not ignorance, but rather it's down to the information being hidden. Can I do anything to get this money back after paying or get FedEx to charge the seller?
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Comments
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What's the value of the item , it's not unknown for FedEx to charge incorrectlyEx forum ambassador
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