We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Erudio Student loan

My student loan was sold to Erudio and in doing so, they managed to 'not receive' my loan deferment forms. They did not contact me, but recorded a default on my account. I only discovered this recently after checking my credit file as i'd like to get a mortgage.
I have contacted Erudio and negotiated a 50% settlement as I can't pay the whole amount and want it gone! They have said it will be recorded as a 'partial settlement' but I will not be liable for the remainder of the balance. They will not remove the default despite my requests. I have complained to the ombudsman and it's being investigated. If a partial settlement was recorded, is there any chance of me getting a mortgage? Thanks

Comments

  • National_Debtline
    National_Debtline Posts: 7,998 Organisation Representative
    Tenth Anniversary 1,000 Posts Combo Breaker
    Hi Helen,


    They will only remove inaccurate information, so unless the default is incorrect it cannot be removed I am afraid. A partial settlement shows that you paid the debt but not in full. It will not specify how much you have paid and can have a negative affect on your credit file. However, a partial settlement is better than an outstanding default - but it's not as good as a fully settled debt.


    This may affect your ability to get a mortgage, however, it is difficult to say for certain. You may want to speak to an independent mortgage broker for more guidance (just be careful of their fees).


    Laura
    @natdebtline
    We work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.3K Banking & Borrowing
  • 253.7K Reduce Debt & Boost Income
  • 454.4K Spending & Discounts
  • 245.4K Work, Benefits & Business
  • 601.1K Mortgages, Homes & Bills
  • 177.6K Life & Family
  • 259.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.