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Missed Amazon delivery, will they redeliver? (Important package! HELP
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katesheet
Posts: 245 Forumite


The deliverer is Amazon EU S.a.r.L., cannot find their contact details?
If they delivered and nobody was hope to collect the item, what will happen now?
Can't find any contact details, will they re-deliver?
the tracking ref (on the amazon order) which Royal mail cannot be found/is not recognising
a)What is that companies contact details?
b) Have you had this issue before, specifically with the company Amazon EU S.a.r.L ?
c) Will they most likely attempt to redeliver? if so how many times? (the date of deliver has come)
d) and the fact that they are with Royal mail, does that mean that the item will ONLY get delivered by the postman? or it can also be a solo independent delivery from a NON postman person?
answers to the above would be appreciated as it is a very important parcel! Thank you
If they delivered and nobody was hope to collect the item, what will happen now?
Can't find any contact details, will they re-deliver?
the tracking ref (on the amazon order) which Royal mail cannot be found/is not recognising
a)What is that companies contact details?
b) Have you had this issue before, specifically with the company Amazon EU S.a.r.L ?
c) Will they most likely attempt to redeliver? if so how many times? (the date of deliver has come)
d) and the fact that they are with Royal mail, does that mean that the item will ONLY get delivered by the postman? or it can also be a solo independent delivery from a NON postman person?
answers to the above would be appreciated as it is a very important parcel! Thank you
0
Comments
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Go on the website and contact them! They're generally very good. Did they not leave a note?
Your issue is more with Royal Mail, if they were the courier. Surely they left a little red note?
If you need to talk to Amazon, try this link https://www.amazon.co.uk/gp/help/customer/contact-us/0 -
Just go straight on to Amazon live chat and they will sort it out for you very quickly and easily.I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.0
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Can't find any contact details, will they re-deliver?
the tracking ref (on the amazon order) which Royal mail cannot be found/is not recognising
a)What is that companies contact details? https://www.amazon.co.uk
b) Have you had this issue before, specifically with the company Amazon EU S.a.r.L ? Yes
c) Will they most likely attempt to redeliver? if so how many times? (the date of deliver has come) Contact Amazon or the number on the card that was left
d) and the fact that they are with Royal mail, does that mean that the item will ONLY get delivered by the postman? or it can also be a solo independent delivery from a NON postman person? What does the card say that was left?I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.0
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