Invoice paid to wrong account

izzz_-e

I am a self employed contractor and recently invoiced a company that I have occasionally worked for.
I put my bank details clearly on the invoice but the company paid to an old joint account I had with my ex that they had on record from over 4years ago and I haven't used for 4years
It is clearly their mistake but they are saying I should have informed them that I had changed bank accounts.
I was not aware they had my old account details
Can I ask them to pay me into the correct account whilst they deal with their bank to recoup the money paid into the other account.

TBagpuss

I think it would be entirely reasonable to state that you did inform them of the new details - they were set out on your invoice.

s the old account still open?

ScorpiondeRooftrouser

Presumably the account still exists as they managed to pay into it. Why can't you get the money out of it?

maisie_cat

You are not responsible for their lack of internal control, unless you can easily get access to the money it is their problem.

TrickyDicky101

Is there any likelihood you will do any work for them in future? You may want to consider the impact of playing hardball over this on future prospects. I agree you provided them notice of how to pay via your invoice.

TELLIT01

Working on the basis that the previous account is not accessible (I'm assuming that if it was the OP would simply have transferred the money), then it is entirely the responsibility of the company paying the bill to ensure that it is paid to the account given on the invoice. The OP isn't responsible for their poor processes.

gettingtheresometime

Did you highlight in anyway that the bank account had changed?

Silvertabby

Presumably the account still exists as they managed to pay into it. Why can't you get the money out of it? Posted by scorpion

....... unless the ex has already withdrawn it.

ScorpiondeRooftrouser

Silvertabby wrote: »

....... unless the ex has already withdrawn it.

This is indeed one of the possible answers to "why can't you get the money out of it." In order for this to happen, however, the account would need to exist.

If they have paid it into a previous account and someone else has taken it out, this clearly complicates matters, which is why I asked the question.