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Prudential compensation
sevenhills
Posts: 5,938 Forumite
I have just received a letter from the Pru in relation to my draw down pension.
They are giving me a £85 interest and £100 ex-gratia payment for delays. I have not filed a complaint, but I may have mentioned delays in a feedback form.
I thought the delays were the usual tactics, for them to hang onto their/my money; so I am quite pleased.
The draw down amount was around £35k
They are giving me a £85 interest and £100 ex-gratia payment for delays. I have not filed a complaint, but I may have mentioned delays in a feedback form.
I thought the delays were the usual tactics, for them to hang onto their/my money; so I am quite pleased.
The draw down amount was around £35k
0
Comments
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I thought the delays were the usual tactics, for them to hang onto their/my money; so I am quite pleased.
There are no usual tactics.
Pru's service standards have been abysmal recently. Everything with them is taking much longer.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0
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