MSE News: Asda offers £15 vouchers to customers hit by online shopping glitch

edited 25 September 2017 at 4:39PM in Gone Off!
2 replies 1.8K views
Former_MSE_Megan_FFormer_MSE_Megan_F Former MSE
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edited 25 September 2017 at 4:39PM in Gone Off!
Asda is handing out £15 goodwill vouchers after it was forced to cancel some of its online deliveries this weekend due to a 'technical glitch'...
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'Asda offers £15 vouchers to customers hit by online shopping technical glitch'
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Replies

  • abacababacab Forumite
    436 Posts
    Lucky lucky customers for recieving a text message.
    Didn't deliver ours because the van broke down (these things happen),but no one even bothered to inform us.
    Usless customer service offered a free delivery code to start with,then a £10 voucher.Shove it.Ringfenced our money over a week.
    Will never use again.
  • charlie3090charlie3090 Forumite
    583 Posts
    Tenth Anniversary Mortgage-free Glee!
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    same for me, twice they have done it,
    worst was my christmas delivery,
    some one called me at midnight to tell me it wouldnt be delivered the next evening lol.I asked why they felt the need to wake me up for this,they said to give me time to go shopping.
    I stopped using them because there was so many subs/out of stock items,
    Im sure in some areas they are good but in my area they seem to be really poor.
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