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Reclaiming PPI?

hez1414
hez1414 Posts: 22
Part of the Furniture Combo Breaker
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I have sent the first letter in recliaming the insurance from my husbands loan. It was sent on September the 28th, and I know they are supposed to send you a response within 14 working days which would make it the 16th of October (I think). Does anyone know how many days I will need to add on for the postal strike?

Also, do you think we have a good chance of winning? The person in the branch (it's with Lloyds) told my husband that they wouldn't accept the loan if he didn't take out the insurance with it, even though he told them he didn't want it. He only took it so it would be approved. Also, I was with him while the whole process was going on so I was witness to the mis selling. So have we got a good chance?
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