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Am I being shafted by mortgage broker

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Comments

  • ACG
    ACG Posts: 24,971 Forumite
    Part of the Furniture 10,000 Posts Name Dropper I've helped Parliament
    Why would you need to do a SAR? Can the broker not send you the policy documents?

    SAR = Subject Access Request.
    I am a Mortgage Adviser
    You should note that this site doesn't check my status as a mortgage adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • so apparently - the insurance company won't discuss anything (detail wise) with the brokers office. So they told me to get in touch with the insurance company and discuss all the personal details attached with the policy (so things like, health history etc - things I want to check, because I really don't know if they will be correct on the policy - I wouldn't like to re-instate the policy without going through all these details).

    The brokers office used the term SAR (in my layman terms.. I just call em up and ask to discuss my policy)
  • dunstonh
    dunstonh Posts: 121,352 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    so apparently - the insurance company won't discuss anything (detail wise) with the brokers office.

    This suggests that the policy is no longer on their agency. If the policy is recorded against the agency of the adviser, then the provider can discuss virtually everything with the adviser.

    Maybe that is also why the firm suggested a SAR.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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