Toy r us gift card no credit
in Shop but don't drop
5 replies 2.8K views
My son was given a gift card from toy r us a few months ago. I had ordered a scooter for his birthday and it was damaged. As goodwill and to cover the return trip of petrol they gave me a gift card. I took him shopping today and went to use the gift card but was told the balance was zero. Is there any way you can check the use of a gift card or when credit is applied. I suspect that it wasnt activated but as its a few months ago i dont suppose i have much hope.
This discussion has been closed.
Latest MSE News and Guides
British Gas prepay meter users...
...to pay less for gas from 1 AprilMSE News
The 'odd Easter flavours' thread 2023
What bizarre food stuffs have you spied?MSE Forum
Energy Price Guarantee calculator
How much you'll likely pay from AprilMSE Tools
Or speak to their Customer Services - there must be some history if the card has been used - and whether it was activated.
I'm assuming you either didn't get, or have lost, a paper receipt showing the value?
I don't think it matters if the gift card was given a few months ago, even if you didn't buy it or receive it as a present but was given to you as part compensation - I should have thought that most store gift cards have at least a year's credit on.
I managed to get thro to a nice lady who said there was 29.99 still on the card but there was a glitch on it and she needed to sort that out. She did phone me back and said it was all sorted. They had a full history of when the card was issued and what uses plus any balance checks. So hopefully not have any problems next time. Pity tho i wanted to use the card. I didnt push it on that fact i had paid in cash. Just means i will have to take my son shopping again soon. He doesnt really need any more toys
Having read some of the scary rumours will they still be in business by christmas.