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advice on claiming a prize

pixies13
Posts: 137 Forumite
I had an email on 12th july saying I had won £100 ticketmaster voucher with Danone Light and free, I returned from holiday and emailed back on 6th August as I still had not recieved it. They said they had sent it out but would cancel the voucher and send a new one. I have emailed another twice as still nothing has arrived, but now they are not answering me. Is there anything I can do ?
0
Comments
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There is the ASA who if nothing else can (eventually) tell them off, they seem to be very slow at the moment
https://www.asa.org.uk/make-a-complaint.html
If it was the one promoted by ASDA it may be worth giving them a (polite) prod on social media
https://www.facebook.com/pg/Asda/posts/?ref=page_internal
https://twitter.com/asda0
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