MCI error Gateway account

Hello,

I have been trying to log in into my Gateway account lately and I keep getting this message
saying there is a MCI error and to call them instead.

Well I have called the Revenue main number so many times, never getting through. Any idea about the best way around this automated revenue number? any other number I could call? Should I write a letter instead asking them to resolve this MCI error?

Thanks for your help.

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